Battery charging -> watching a video -> the laptop becomes warm/ hot, CPU fan runs at high speed!

Diskutiere Battery charging -> watching a video -> the laptop becomes warm/ hot, CPU fan runs at high speed! im Surface Book / Pro Forum im Bereich Surface Book / Pro; Battery charging -> watching a video -> the laptop becomes warm/ hot, CPU fan runs at high speed! Hi, I have the following problem and I am...
#1
M

MS-User

Threadstarter
Dabei seit
20.09.2016
Beiträge
72.208
Battery charging -> watching a video -> the laptop becomes warm/ hot, CPU fan runs at high speed!

Hi,

I have the following problem and I am pretty sure that is typical Surface Book 2 problem, everybody can reproduce it:

Surface Book 2, 15 inch, RAM: 16 GB, SSD: 512 GB
I have just reset my Surface and I have all of the updates.

Test1:
0. Power mode: Best performance, Wifi On
1. plug the charging connector into the charging port on your Surface
2. charge the battery to 100%
3. DO NOT UNplug the charger
4. close all of your running applications
5. restart your laptop
6. start the Edge browser
7. navigate to youtube.com and start an HD or a higher quality video
8. wait some minutes and your Surface becomes warm/ hot, CPU fan runs at high speed!
9. set the power mode to battery saver and wait some minutes, everything is OK again
10. set the power mode to best performance again and wait some minutes, your Surface becomes warm/ hot, CPU fan runs at high speed!

Test2:
0. Power mode: Best performance, Wifi On
1. DO NOT plug the charging connector into the charging port on your Surface
2. use your Surface and wait until the battery is below 98%
3. DO NOT plug the charger
4. close all of your running applications
5. restart your laptop
6. start the Edge browser
7. navigate to youtube.com and start an HD or a higher quality video
8. wait some minutes and everything is OK again
9. plug the charging connector into the charging port on your Surface
10. charge the battery to 100%
11. your Surface becomes warm/ hot, CPU fan runs at high speed!

Test3:
0. Power mode: Best performance, Wifi On
1. plug the charging connector into the charging port on your Surface
2. charge the battery to 100%
3. DO NOT UNplug the charger
4. close all of your running applications
8. put your Surface (the tablet part) close to your ears, you can hear a very silent noise!
9. set the power mode to battery saver
10. put your Surface (the tablet part) close to your ears again , you cannot hear this noise anymore!

Any idea? What could be the problem?
 
Thema:

Battery charging -> watching a video -> the laptop becomes warm/ hot, CPU fan runs at high speed!

Battery charging -> watching a video -> the laptop becomes warm/ hot, CPU fan runs at high speed! - Ähnliche Themen

  • Surface Pro 4 swollen battery and bent screen

    Surface Pro 4 swollen battery and bent screen: Hello there My Surface Pro 4 has a swollen battery and a bent screen. It is unfortunate because this is a replacement model of a previous one...
  • "Battery Limit Mode" in UEFFI für Surface Book 2

    "Battery Limit Mode" in UEFFI für Surface Book 2: Ich habe mein Surface Book 2 oft am Netzteil hängen und würde gern den Akku etwas schonen indem dieser nicht zu 100% voll lädt - bei meinem alten...
  • Battery Report zeigt mir nicht alle Angaben an

    Battery Report zeigt mir nicht alle Angaben an: Hallo, ich habe folgendes Problem mit meinem Surface Pro 3. Und zwar möchte ich unter Battery Report die tatsächliche Leistung bzw. laufzeit...
  • after battery change battery is not charging anymore

    after battery change battery is not charging anymore: Windows 10 latest update installiert. Ultrabook Toshiba Satellite Z930-130 (4-5 years old) new OEM battery replaced the old one. but it is not...
  • after battery change battery is not charging anymore.

    after battery change battery is not charging anymore.: Windows 10 latest update installiert. Ultrabook Toshiba Satellite Z930-130 (4-5 years old) new OEM battery replaced the old one. but it is not...
  • Ähnliche Themen

    Oben