Accidentally changed the email address associated with a Windows Live Account and need to get back t

Diskutiere Accidentally changed the email address associated with a Windows Live Account and need to get back t im Outlook.com Forum im Bereich Microsoft Community; My son accidentally put in his own email address as the *primary* address for my wife's Windows Live (including her Hotmail!) account. Previously...
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My son accidentally put in his own email address as the *primary* address for my wife's Windows Live (including her Hotmail!) account. Previously it was associated with her @hotmail.com address. And now we can only access the account using my son's email address/password, and my wife's does not work any more... at all.

We can still send emails from her Hotmail account but while they arrive showing HER name... they show HIS email address. And the account cannot receive any emails at all. Following a post I just read, we removed her email address as an *alias* where it landed when he put in his own email address as the primary. But then when we try to add her address back in again, we get a message that this cannot be done because it is a "protected domain."

So basically now my wife cannot receive any more emails (at all) and when she sends them, they appear to be coming from my son's account under her name. This is obviously not a good situation.

How do we re-establish HER @hotmail.com address as the primary address for her Windows Live account?

Thanks for any help, it's a hairy problem!

Pat Gifford
Munich
 
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Accidentally changed the email address associated with a Windows Live Account and need to get back t

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